Can I trial the cloud-based software?
Yes! Contact us and one of our reps will assist you in setting up your trial. When you sign up for your trial of InventoryCloud you'll have access to all features. At any point during the trial you can choose to purchase the solution by contacting a solution advisor.
What are users?
"User" is what we call anyone who logs into InventoryCloud. InventoryCloud does have the capabilities of setting up admin only licenses to manage users only. Every other user would need their own user license. Add as many users as you want on any plan.
Does InventoryCloud have training services for our staff?
We provide users with various training options including our online sessions and onsite services. We have built our interface that is intuitive and easy to understand from the start. There are training videos in the help and support section which explain how to use various modules. We believe in train the trainer, and like to get an evangelist within your institution who can understand and drive adoption of our system.
Does my InventoryCloud come with support?
We provide technical support to assist you with any problems you may face in using InventoryCloud. Support is available throughout the week by email, live chat or by phone 8 a.m. - 6 p.m. Central. Support is absolutely free of charge for subscription customers. For OP (On-Premise) customers, support is included in the first year after purchase. After that, you must have a current maintenance agreement to receive support.
Can I import my data into the system?
Yes, InventoryCloud will allow you to import all your existing data into the system, and you can even use the provided Import Samples as your templates. Wasp offers import services that you can purchase where we will assist you with this.
Do you offer discounts?
We offer discounted prices for multi-year cloud subscriptions and pricing breaks based on number of users.
Can I cancel the cloud subscription at any time?
Yes. We never lock you in, and we make sure it's easy to get your data out of InventoryCloud. Once you cancel your account, you'll be responsible for charges incurred for that billing period, but you won't be charged again.
What forms of payment do you accept?
We accept all major credit cards: Visa, Mastercard, American Express, and Discover. We also provide an invoicing option for our annual plans. Contact us to set up payment by check or bank transfer. We do not offer monthly invoicing.
