Support Center

Wasp Support Center

Wasp Barcode Technologies is the leading manufacturer of easy-to-use barcode data capture and tracking solutions. Wasp Barcode Technologies’ goal is to exceed your expectations for product quality and value, product support, and customer service.

 

The Wasp Support Center provides quick, direct links to the superior customer and product support services that are a hallmark of Wasp Barcode Technologies. Click on any of the links below to access general and detailed information.

 

Support Center

Create Support Ticket

If you have already registered for technical support and you would like to create a support ticket...

 

If you are a new customer and you have not registered for technical support...

Support Policy & Options

Our goal at Wasp is to exceed your expectations in product quality, value, and product support. Wasp gives customers a wide variety of product support options and offers free, unlimited technical support...

 

 

Return Policy

 

All products purchased directly from Wasp come with a 30-day, unconditional, money-back return policy. All items must be in like-new condition...

 

 

 

 

Payment Options

 

Wasp offers a variety of payment options to accommodate customer preferences. Pay with your Master Card, Visa, (CIA), Check, or Wire Transfer.

 

 

 

 

 Barcode Printer Videos

Warranty periods & Policy

Wasp hardware products purchased in UK are warranted for a period of 2 years from the initial date of purchase to be free of defects...

 

 

 

 

Warranty Claims

 

To make a Warranty Claim, the end user must do the following….. Contact Wasp to explain the warranty issue by submitting an Online Support Ticket or calling...

 

 

 

 

Product & Support materials

The Wasp Download Library has more than 185 downloads available. Demos, utilities and drivers, product manuals...

 

 

 

 

 

Product Registration

 

Registering your Wasp product is quick and easy. By registering, you have access to a range of benefits including; complimentary technical support for the life of the product, access to updates...

 

 

 

 MobileAsset Videos

Patches & Upgrades

 

As a registered user of a Wasp product, patches and/or update fixes are provided free of charge. The following patches are available for Wasp products...

 

 

 

 

Barcode Education

 

Bar coding is the most common ID technology providing timely, error-free information that can be used to accurately verify routine business transactions and increase productivity. Virtually...

 

 

 

Support Center

Here’s the center for all your Wasp support needs and questions. Access to technical support, downloads, and knowledge base; information on returns, shipping & payment options, product registration and warrantee policy.

 

 

Ask Us A Question

Need just a little more product information? Or help finding what you are looking for? Send an email to a knowledgeable Wasp representative and receive an email response.

 

 

 

 

WaspCatalog™

Not sure what product solution you need?  Or just doing some initial information gathering?  Get the FREE WaspCatalog™ – it’s a terrific source of information that will help guide you to your final solution.

 

 

 

WaspSBIC™

The Wasp Small Business Information Center (SBIC) is the resource center for small businesses.  Here, you will find almost 100 valuable links that will help you successfully start and profitably grow your small business.